Customer support is tested for knowledge and promptness and live chat and email are essential. Next is a look at the gaming experience which includes the site navigation, mobile and tablet compatibility with mobile apps or no download instant play browser compatibility for iOS and Android, and the smoothness of the gameplay. Online casinos often use a number of software providers so they can offer a large suite of games, but you'll usually find one or two big brands like Microgaming, NetEnt, Playtech, or IGT. Once satisfied that the site is licensed, safe, and legit, our reviewers look at the game providers being used. Any new site accepting Canadian players must be licensed by a reputable authority. This is followed by a check on licensing. New brands are harder to get information on as the company hasn't built up a reputation.
These include checking whether the site is part of an established brand or a new site brand.
There are specific elements that our reviewers look for and this strict criteria must be met before any new site is featured or recommended.
Our expert review team has years of experience in the online casino industry and this combined knowledge is used when looking at any new Canadian online gambling site that launches in 2023. How We Rate New Online Canadian Casino Sites
